What are cookies?

Our website uses cookies. A cookie is a small text file which is stored on your computer, tablet or phone when you visit a website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

Cookies can be set by the website you have browsed, i.e. the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

How do we use cookies?


We use necessary cookies to enable core functionality on our website such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences (see ‘Controlling our use of cookies’ below for more information).


We would also like to set optional cookies relating to analytics and marketing (as further detailed in the table below) but we will only use such cookies with your consent. The following cookies are used by our website:

_gaUsed by Google Analytics to distinguish users of the website2 years
_gatUsed by Google Analytics to limit the number of requests that can be made by the user1 minute
_gidUsed by Google Analytics to understand the user journey a visitor to the website takes when using the site24 hours
Used to track whether users have clicked the cookie acceptance button1 minute
_gfduidUsed to speed up page load times1 month
_lfTracking user activity and behaviour, collecting information in the background
(known as ‘web audience measurement’).
2 years

Other Tracking Technologies

Other than the cookies listed above, our third party service provider’s marketing tool also implements tracking technologies within the service.

Web beacons: Recipients of marketing emails sent through our third party service provider’s marketing tool are tracked using this technology. For example, web beacons track whether an email sent through the service was delivered and opened and whether links within the email were clicked. This information is collected for the purposes of collating email campaign performance information and measuring the performance of email messages sent.

Again, such tracking technologies will only be used where you provide your consent


When you first visit our website, a pop-up will appear informing you of the use of cookies and other technologies on our website and containing a link to this policy.  You can choose to accept or refuse the use of these optional cookies and technologies by adjusting the ‘On’ or ‘Off’ sliders in the pop-up as appropriate.

Controlling our use of cookies

You can change your cookie preferences at any time by clicking on the ‘C’ icon at the bottom of your screen and adjusting the ‘On’ or ‘Off’ sliders as appropriate.

Alternatively, most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the options or preferences menu of your internet browser.

If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our website.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the website.


If you have any questions or comments about this cookie policy, please email

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