Principality has worked alongside Acuity for many years and on a range of deals from the more straight forward to the significantly complex. Their approach is both professional and pragmatic in assessing and mitigating risk to help us deliver a high standard of customer service to our clients. They have a strong, resilient team which ensures high service levels are maintained during absences and a positive and collaborative approach where different parts of the business are called upon.
Obviously I am aware that you are a fee earner but sometimes our professional lives extend a long way beyond the standard and extent of a professional relationship; without your encouragement, vision, faith, commitment and support, we could NEVER have seen my case through to this; it has not really sunk in that we have reached this amazing conclusion and that (in due course) we will be free to start enjoying life as retirees-and very financially secure retirees at that!
My sincerest thanks to you both for the expert legal analysis-they would not have settled for such a large sum without being completely “out-gunned” by the professionalism and expertise within Acuity
Acuity Counsel allows us as a company to access expert advice and support when we most need it. Unlike many firms, they have an absolute focus on customer experience. Acuity have found a winning formula – a single point of contact who directs you to the most suitable specialist and clearly explained advice within a pricing structure that I haven’t seen matched. On each and every instruction, the timescale they have quoted has been beaten, they understand urgency and respond to it accordingly! A special mention must go to Acuity’s staff – friendly, efficient and professional with an overall manner that instils confidence and trust
Acuity Counsel Service gives us direct access to a team of expert lawyers who have become our trusted advisors. Their innovative and agile service enables us to flex and scale their legal services to support our business needs. Acuity’s unique business model allows them to respond quickly to the changing marketplace and their entrepreneurial and collaborative approach supports us in achieving our business needs.
Through our time partnering with Acuity, we have been impressed with their proactive, commercial manner and the speed of their advice